What is CRM Software in Bangladesh?

CRM (Customer Relationship Management) software is a digital tool that helps businesses manage customer interactions, track leads, automate sales processes, and improve customer service. It brings all client-related information—such as contact details, communication history, and tasks—into one centralized platform.

Looking for the best CRM software in Bangladesh? SomikoronSoft we’re offering a powerful and easy-to-use Customer Relationship Management (CRM) solution designed to help businesses manage leads, engage with clients, and increase sales efficiency. Whether you run a small startup or a large enterprise, our CRM system streamlines customer interactions, automates tasks, and keeps your team aligned with real-time data.

With a focus on CRM management software in Bangladesh, our software empowers you to build long-term relationships, improve customer satisfaction, and drive business growth—all from one centralized platform.

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Available Modules

Choose from a variety of modules built to suit your needs. Each module is fully customizable to match your workflow and business requirements.

Lead Management

Track and manage potential customers from first contact to conversion. Assign leads, track source...

Contact & Account Management

Store and organize all customer details, interactions, and documents in one place. Build a strong...

Sales & Opportunity Management

Monitor your deals, set targets, forecast sales, and boost conversion rates with powerful sales t...

Task & Activity Management

Create, assign, and manage tasks and activities for your team. Stay productive and on schedule wi...

Customer Support

Ensure timely responses with ticketing, FAQs, and communication logs to maintain top-tier custome...

Reports & Analytics

Gain insights with real-time reports and dashboards. Track performance, analyze customer behavior...

Key Features

Access all essential business insights in a beautifully designed, easy-to-use dashboard. Track leads, sales, tasks, and customer activities at a glance. You can even customize the layout to suit your workflow, making it perfect for both tech-savvy users and beginners.

Capture, track, and nurture leads throughout their journey. Our CRM software allows you to store complete customer profiles, communication history, and buying behavior—so your team can build better relationships and close deals faster.

Never again overlook a crucial update. Get immediate notifications when a lead is assigned, a follow-up reminder is due, a customer takes action, or a task is past due. This will assist your team take appropriate action and boost conversion rates.

Automate repetitive tasks with preset rules, including assigning leads, sending follow-up emails, or creating tasks. This guarantees that no lead or assignment is overlooked while also saving time.

Work from anywhere with our mobile-friendly CRM software and secure cloud-based infrastructure. Whether you're in the office or on the move, your team can access real-time data and continue working without interruptions.

Flexible role-based access allows you to control who can view what. To ensure data security and effectively manage work responsibilities, provide managers, support teams, or sales representatives specialized rights.

Directly from the CRM, send marketing campaigns, emails, and SMS. Monitor campaign outcomes, open rates, and responses to determine what is effective and enhance your outreach tactics.

Make smarter decisions with detailed reports on sales performance, team productivity, customer feedback, and more. Visualize key metrics through graphs and charts to get a clear picture of your business health.

Integrate your CRM with popular tools like ERP systems, Gmail, Outlook, and accounting applications. With our API access and integration-ready platform, you may create a whole ecosystem that suits your requirements.

Notable Features

Lead Management System
Customer Segmentation
Follow-up Scheduling & Reminders
Sales Pipeline Visualization
Activity Log & Customer Timeline
Built-in Email & SMS Integration
Multi-User Role & Access Control
Deal & Quotation Management
Customer Support Ticketing
Mobile App Access (Android/iOS)

Report Features

Sales Performance Report
Lead Conversion Report
Customer Interaction History Report
Follow-up & Missed Follow-up Report
Employee Performance Report
Customer Retention Report
Campaign Effectiveness Report
Revenue by Customer Report
Activity Summary Report
Customer Feedback & Satisfaction Report

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CRM Software in Bangladesh

What is CRM Software in Bangladesh?